Interesting,
today a potential customer rang up and told me he wanted to buy a computer for RM250.
He fella is a "want you to think he knows it all", I didn't feel pleasant dealing with him.
He insisted on RM220, says he traveled all the way from Tampin to here.
So instead of taking the chance that he may be a 'bad customer', I decided not to sell.
Lesson: Being customer doesn't mean you are always right! We have the right to choose and filter our customers.
Saturday, July 18, 2009
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